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By Ralph Losey

This is part-three of a three-part blog, so please read Part One and Part Two first.

The data from my Enron review experiment shows that relatively high consistent relevance determinations are possible. The comparatively highoverlap results achieved in this study suggest that the problem of inconsistent human relevance determinations can be overcome. All it takes is hybrid multimodal search methods, good software with features that facilitate consistent coding, good SME(s), and systematic quality control efforts, including compliance with the less is more rule.

I am not saying good results cannot be achieved with multiple reviewers too. I am just saying it is more difficult that way. It is hard to be of one mind on something as tricky as some document relevance decisions with just one reviewer. It is even more challenging to attain that level of attunement with many reviewers.

 

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