Author’s Note: Expanding on the original article, Considering Third Generation Discovery? Two Approaches for Evaluating eDiscovery Offerings1, this update comprehends the expansion of design focus, capabilities, and flexibility for eDiscovery technology offerings since 2009. This is part two of a two-part update. Click here for part one.
In looking beyond an offering’s general design focus, integration, and automation, it is important to understand specific technology differentiation in order to truly compare offerings. While there are many ways to compare and contrast specific offerings, the following questions pertaining to a technology offering’s capability, flexibility, delivery method, pricing model, and security approach may be helpful in understanding offering differences.
What are a technology offering’s capabilities?2
Does the offering help address planning requirements for eDiscovery?
Does the offering help address preservation requirements for eDiscovery?
Does the offering help address preparation requirements for eDiscovery?
Does the offering help address review requirements for eDiscovery?
Does the offering help address sharing requirements for eDiscovery?
How flexible is the technology offering in integrating and automating eDiscovery tasks?
What is the technology offering’s delivery model?
What is the technology offering’s pricing model?
What is the technology offering’s security approach?
Taking the understanding of an offering developed through consideration of the previous questions, one can then begin to compare and contrast eDiscovery technology offerings through the use of a simple generation model of eDiscovery Classification.
In looking at a technology offering’s design focus, integration approach, automation approach as well as being able to determine the offering’s capability, flexibility, delivery model, pricing model, and security approach, one can visually compare and contrast different technology offerings using the Generational Model of eDiscovery Technology Offering Classification (Figure 3).
Figure 3 – Generational Model of eDiscovery Technology
This model portrays in a general fashion where most generational offerings fall in relation to capability, flexibility, delivery method, affordability, and security.
Hopefully, with the considerations provided in the complete offering and generational model approaches shared in this two part update, legal and information technology professionals will have some new and useful tools they can use as they seek to consider and compare eDiscovery technologies.
Click here for part one of this two-part update.
1 Robinson, W. R. (2009). Considering Third Generation eDiscovery? Two Approaches for Evaluating eDiscovery Offerings. Austin, TX: Orange Legal Technologies.
2 A Basic eDiscovery Framework: One Way To Align Three Differing Approaches. (2012, November 30). Retrieved from http://www.complexdiscovery.com/info/2012/11/30/a-basic-ediscovery-framework-one-way-to-align-three-differing-approaches/