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Extract from article by John Tredennick

An old friend called me recently to talk about a beef he had with his e-discovery provider. “What’s up?” I asked when I realized who it was. He told me he thought he had done everything right in setting up his last e-discovery project. He sent out an RFP to several vendors, asked all the right questions and then picked the bidder with the lowest per-gigabyte price to host the documents. Everything seemed like it was on track.

“So what’s wrong with that,” I asked. “You went for the low bidder and locked them in with an ironclad contract. Getting hosting for that kind of per-gigabyte price seems like a steal.”

My friend sighed in response. “What happened was that I didn’t read the fine print.”

 

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