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From Exuberance to Encouragement? eDiscovery Business Confidence Survey – Summer 2016 Results

From Exuberance to Encouragement? eDiscovery Business Confidence Survey - Summer 2016 Results

The eDiscovery Business Confidence Index Survey is designed to provide insight into the business confidence level of individuals working in the eDiscovery ecosystem. The term ‘business’ represents the economic factors that determine the creation, delivery, and consumption of eDiscovery services.


Onward and Upward? eDiscovery Business Confidence Survey – Spring 2016 Results

Onward and Upward? eDiscovery Business Confidence Survey - Spring 2016 Results

The eDiscovery Business Confidence Index Survey is designed to provide insight into the business confidence level of individuals working in the eDiscovery ecosystem. The term ‘business’ represents the economic factors that determine the creation, delivery, and consumption of eDiscovery services.


An eDiscovery Market Size Mashup: 2015-2020 Worldwide Software and Services Overview

An eDiscovery Market Size Mashup: 2015-2020 Worldwide Software and Services Overview

Taken from a combination of public market sizing estimations as shared in leading electronic discovery reports, publications and posts over time, the following eDiscovery Market Size Mashup shares general worldwide market sizing considerations for software and services in the electronic discovery market for the years between 2015 and 2020.


Counter-Marketing and Social Media: Connect, Contest, and Challenge

Counter-Marketing and Social Media: Connect, Contest, and Challenge

While not a new concept, counter-marketing with social media does provide companies a unique way to increase mindshare and money share while at the same time attempting to neutralize the impact of competitor social media marketing.


A Short List of eDiscovery Automation Offerings

A Short List of eDiscovery Automation Offerings

Based on a compilation of research from analyst firms, industry expert reports, and media coverage in the eDiscovery arena, the following short list of eDiscovery offerings may be useful for law firms and corporations seeking to automate the execution of core eDiscovery tasks.


A Positive Outlook? eDiscovery Business Confidence Survey – Winter 2016 Results

A Positive Outlook? eDiscovery Business Confidence Survey - Winter 2016 Results

The eDiscovery Business Confidence Index Survey is designed to provide insight into the business confidence level of individuals working in the eDiscovery ecosystem. The term ‘business’ represents the economic factors that determine the creation, delivery, and consumption of eDiscovery services.


Automation, SaaS, and Self-Service: Quick Thoughts on LegalTech® 2016

Automation, SaaS, and Self-Service: Quick Thoughts on LegalTech® 2016

The annual LegalTech® gathering in New York continues to be an important ‘validation’ opportunity for participants to both hear and see how others feel about the latest trends and tools in the discipline of discovery.


Thoughts on eDiscovery: ACEDS Podcast with Joe Bartolo and Brad Schaffel

Thoughts on eDiscovery: ACEDS Podcast with Joe Bartolo and Brad Schaffel

Hosted by Joe Bartolo of Kiersted Systems and Bradley Schaffel of Wilmer Hale, this latest edition of the ACEDS New York Metro Area podcast series highlights thoughts on eDiscovery with Rob Robinson, managing partner of ComplexDiscovery.


Meeting with Vendors: Three Quick Qualification Questions

Meeting with Vendors: Three Quick Qualification Questions

Before organizational leaders begin to apply valuable resources to evaluating the impact of new technology or the value of a new service, it is important they have a feel for the ability of the technology or service to be delivered, managed, and supported over time. Many vendors and integrators champion their ability to solve a problem with a new technology or service but fall short of providing convincing evidence that they can support that problem solving over time and at volume.


2016 Predictions: Automating eDiscovery, Accentuating SaaS, and Addressing Security

2016 Predictions: Automating eDiscovery, Accentuating SaaS, and Addressing Security

Simplistically stated, 2016 appears to be the year where eDiscovery will reach new levels of automation, will increasingly be delivered as a SaaS offering, and will be evaluated by corporations and law firms through the lens of data and application security.


Considering Fourth Generation eDiscovery Technology Offerings: Two Approaches (Part Two)

Considering Fourth Generation eDiscovery Technology Offerings: Two Approaches (Part Two)

In looking beyond an offering’s general design focus, integration, and automation, it is important to understand specific technology differentiation in order to truly compare offerings.


Considering Fourth Generation eDiscovery Technology Offerings: Two Approaches (Part One)

Considering Fourth Generation eDiscovery Technology Offerings: Two Approaches (Part One)

Though more and more vendors are providing tools and techniques tools that can help in considering and comparing their offerings, there continues to be a need for comparison frameworks to help eDiscovery practitioners systematically evaluate the technology in available offerings.


From Startup to Stalker: eDiscovery Mergers, Acquisitions and Investments in 2015

From Startup to Stalker: eDiscovery Mergers, Acquisitions and Investments in 2015

Provided as a non-comprehensive overview of over key and publicly announced eDiscovery related mergers, acquisitions and investments in 2016, the following listing highlights key industry activities through the lens of announcement date, acquired company, acquiring or investing company and acquisition amount (if known).


eDiscovery Offerings and Messaging: A Strategic Framework for Value

eDiscovery Offerings and Messaging: A Strategic Framework for Value

One of the biggest challenges facing any eDiscovery provider is the ability to succinctly articulate the value that it brings to customers. This challenge is magnified when eDiscovery providers offer technology and services beyond traditional eDiscovery tasks or when they deliver offerings with new and innovative pricing and delivery models.


Stratifying eDiscovery: Baseline Considerations for Market Segmentation

Stratifying eDiscovery: Baseline Considerations for Market Segmentation

Designed with the goal of helping eDiscovery software and service vendors as they seek to align their offerings and messaging with market needs and opportunities, the following baseline considerations for market segmentation may be useful for eDiscovery-related market planning.


Six Uncomfortable Questions to Ask Your Technology Provider Immediately

Six Uncomfortable Questions to Ask Your Technology Provider Immediately

Organizations sourcing technology offerings often selectively neglect to fully investigate a potential provider’s risk in relation to conflicts of interest, financial integrity, and adherence to the law.


A Short List of Information Governance Enablers

A Short List of Information Governance Enablers

Based on a compilation of research from analyst firms and industry expert reports in the information governance arena, the following short list of enablers highlights companies and firms that may be useful in the consideration of information governance products and services.


An eDiscovery Market Size Mashup: 2014-2019 Worldwide Software and Services Overview

An eDiscovery Market Size Mashup: 2014-2019 Worldwide Software and Services Overview

Taken from a combination of public market sizing estimations as shared in leading electronic discovery reports, publications and posts over time, the following eDiscovery Market Size Mashup shares general worldwide market sizing considerations for software and services in the electronic discovery market for the years between 2014 and 2019.


An eDiscovery Market Size Mashup: 2014-2019 Worldwide Services Overview

An eDiscovery Market Size Mashup:  2014-2019 Worldwide Services Overview

Taken from a combination of public market sizing estimations as shared in leading electronic discovery reports, publications and posts over time, the following eDiscovery Market Size Mashup shares general worldwide market sizing considerations for services in the electronic discovery market for the years between 2014 and 2019.


An eDiscovery Market Size Mashup: 2014-2019 Worldwide Software Overview

An eDiscovery Market Size Mashup:  2014-2019 Worldwide Software Overview

Taken from a combination of public market sizing estimations as shared in leading electronic discovery reports, publications and posts over time, the following eDiscovery Market Size Mashup shares general worldwide market sizing considerations for software in the electronic discovery market for the years between 2014 and 2019.


Predictive Coding: A Non All Inclusive Working List of Technologies

Predictive Coding: A Non All Inclusive Working List of Technologies

With the growing use of predictive coding in the legal arena today, it appears that it is increasingly more important for eDiscovery professionals to have a general understanding of the potential algorithm approaches that may be implemented by eDiscovery providers to enable predictive coding.


Now How Do You Influence Customer Behavior? Emotions and Logic

Now How Do You Influence Customer Behavior?  Emotions and Logic

In order to influence a customer, it is prudent to first become familiar with the components of customer behavior. There are both emotional and logical elements to client decisions –– and the impact of these elements changes over time.


A Short List of eDiscovery Investors

A Short List of eDiscovery Investors

Provided is a short list of 50+ investment organizations that have funded eDiscovery-related companies between 2009 and today. The list is non-comprehensive and is based on industry mergers, acquisitions and investment tracking by ComplexDiscovery.


Issues and Trends in E-Discovery and Information Governance

Issues and Trends in E-Discovery and Information Governance

As lawyers, we hear a lot about the technological advances in e-discovery and information governance. How do you describe the current state of e-discovery from an opportunity and growth perspective, and how does this market opportunity impact the pulse rate of mergers, acquisitions, and investments? For lawyers purchasing e-discovery packages, there are several types of vendors and pricing models, and they need to be asking the right questions. What does the data governance solution need to do, how much does it cost, what are the time constraints, and how complex is the system?