social

More eDiscovery Cowbell?

More eDiscovery Cowbell?

Being a fan of both “More Cowbell” and key “twitterers” and also being aware of the twitter phenomenon of “follow fridays”, I thought it appropriate and fun to begin sharing once a week on Friday a list of five “twitterers” who I believe “bring more cowbell” to those interested in news, views, and events surrounding the topic of electronic discovery. Bringing “More Cowbell” is a very good thing in my mind – and I hope you enjoy the writings and rants of those featured as a weekly “@ComplexD Cowbeller”.


Dialogue, Experts, and Social Media

Dialogue, Experts, and Social Media

The ILTA Annual Conference yearly provides attendees with an excellent forum for considering ideas and innovation centered around the legal profession. Last year’s “Strategic Unity” themed event was no exception – with one of the most interesting areas of discussion being the growth of professional communications through the medium of social media.


The Emotions and Logic of Behavioral Influence

The Emotions and Logic of Behavioral Influence

In order to influence a customer, it is prudent to first become familiar with the components of customer behavior. There are both emotional and logical elements to client decisions –– and the impact of these elements changes over time.


Tools for Online Fools

Tools for Online Fools

Traditionally, organizations have sought to influence users through a combination of print and online materials shared directly by sales team members in face-to-face encounters. However, with the advent and acceptance of social media, organizations can now move a significant portion of conventional face-to-face encounters to an online environment –– a movement that can speed the sharing and collaboration between influencers and those being influenced.


Does Privacy Matter?

Does Privacy Matter?

The gathering and use of information to help achieve personal and professional objectives has been a task executed by individuals and organizations from the beginning of time. However, with the advent of tools and technologies that can greatly accelerate this gathering/use of information, it is increasingly important that one considers not only the positive things that can be accomplished from the greater understanding derived from “increased information access”, but also considers the potential “dark side usage” of this “increased information access”.


Social Media Risk?

Social Media Risk?

Simple, high level depiction of eleven social media risks, the origination of the risks, and the potential costs associated with the risks. Based on Gartner Research by Andrew Walls on “How to Win Arguments About the Security of Social Software” (G00173953) published in February of 2010.


Leveraging Social Media?

Leveraging Social Media?

In today’s “sound-bite” environment in which professional organizations compete for client attention through a variety of communications conduits, it is increasingly important to consider and evaluate the potentially powerful benefits of new social media tools. However, to properly leverage their benefits, one must also understand that these new tools are just that –– tools.


@complexd on Twitter

@complexd on Twitter

Latest Twitter posts highlighting electronic discovery and social media from Rob Robinson via @ComplexD.


Data Breaches, Social Media, and Symantec

Data Breaches, Social Media, and Symantec

Last week I had an excellent opportunity to learn from Symantec’s Director of Product Marketing – David Dorosin – about both Targeted Attacks on Intellectual Property and how Symantec is providing new tools to help address the challenges of these attacks. This conversation was of special interest to me as it provided an opportunity for me to see how leading security vendors are beginning to address the data breach challenges associated with unconventional unstructured data emanating from social media.