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Extract from article by George Carry published by Inside Counsel

Never before in the history of commerce has so much harm to companies and careers been so few clicks away. Every day on average users send more than 205 billion emails. Although it seems obvious that business professionals should use common sense when interacting digitally, millions of dollars have been lost and countless careers have been upended as a result of risky or foolish email practices. Consider:

  • Former CIA Director General David Petraeus’s forced resignation after sending private emails to his biographer, Paula Broadwell, which, when discovered and ultimately released, revealed an ongoing extra-marital affair;
  • The three executives of a utility giant who were ousted last year for having inappropriate email correspondence with state regulators in violation of federal and state regulations; and
  • How a group of international hackers can steal company data, publish for worldwide consumption the private emails between employees as well as the employees and their families, cost a company millions of dollars, and end careers.

In each of these examples there is a common theme—the user did not expect an email to be shared with anyone other than the recipient.

 

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