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Extract from article by Jennifer Johnson

The survey results suggest that all parties building out eDiscovery services are feeling the impact of a competitive marketplace, namely; data volumes, budgetary constraints, and lack of personnel.

In Canada, if we were to characterize the pain points of the average eDiscovery stakeholder, we would say that managing electronic data volumes in a cost-effective manner while acquiring, developing and retaining qualified personnel is the most significant challenge in what is still a relatively small marketplace. In-house eDiscovery teams are characteristically challenged to advance and maintain expertise in a manner similar to vendors who manage multiple complex cases day in and day out, with the benefit of a more robust and secure infrastructure. The nuances and variables associated with eDiscovery alongside the pace of change in our industry make this a tall order even for those on the front lines. As a result, many firms and corporations are aligning themselves to specialized vendors to address these challenges along with the others cited in the survey: security, increasing types of data, inadequate technology.

While ranked lower in the survey results, we know from regular conversations with our clients that challenges around security, increasing types of data, and inadequate technology are very real and present for them. We predict that when challenges with email are addressed through a technology-driven approach to review, issues with data volumes will receive a lower ranking, and increasing types of data will become a more prevalent challenge. There was also speculation on the panel that while eDiscovery technology is still not perfect, people are looking to streamline more than they are looking for fine-tuning of the “bells and whistles”.

 

Generative Artificial Intelligence and Large Language Model Use

ComplexDiscovery OÜ recognizes the value of GAI and LLM tools in streamlining content creation processes and enhancing the overall quality of its research, writing, and editing efforts. To this end, ComplexDiscovery OÜ regularly employs GAI tools, including ChatGPT, Claude, Midjourney, and DALL-E, to assist, augment, and accelerate the development and publication of both new and revised content in posts and pages published (initiated in late 2022).

ComplexDiscovery also provides a ChatGPT-powered AI article assistant for its users. This feature leverages LLM capabilities to generate relevant and valuable insights related to specific page and post content published on ComplexDiscovery.com. By offering this AI-driven service, ComplexDiscovery OÜ aims to create a more interactive and engaging experience for its users, while highlighting the importance of responsible and ethical use of GAI and LLM technologies.

 

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ComplexDiscovery OÜ is a highly recognized digital publication focused on providing detailed insights into the fields of cybersecurity, information governance, and eDiscovery. Based in Estonia, a hub for digital innovation, ComplexDiscovery OÜ upholds rigorous standards in journalistic integrity, delivering nuanced analyses of global trends, technology advancements, and the eDiscovery sector. The publication expertly connects intricate legal technology issues with the broader narrative of international business and current events, offering its readership invaluable insights for informed decision-making.

For the latest in law, technology, and business, visit ComplexDiscovery.com.