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Extract from article by Zoe Argento, Philip Gordon, and Andrew Epstein

Before entrusting the vendor with personal information, the employer should execute a contract with the vendor that addresses the parties’ obligations and rights regarding personally identifiable information. At minimum, the vendor contract should stipulate that the vendor:

  • promptly notify the employer of a data breach and provide all the information necessary for the employer to provide notifications satisfying applicable law;
  • notify affected individuals under the direction of the employer;
  • mitigate the harmful effects of a data breach, including reimbursing the employer for all the employer’s reasonable costs that result from the vendor’s data breach;
  • indemnify the employer for all third-party claims arising out of the vendor’s data breach;
  • maintain insurance that covers data breach response costs and liability for data breaches; and
  • return or destroy an employer’s data at the end of the engagement.

A contract covering data security is not only a recommended practice; some laws require companies to obtain a written agreement regarding data security from vendors.  For example, HIPAA requires that covered entities sign a contract with any “business associate” that handles protected health information on behalf of the covered entity. The HIPAA regulations explicitly require that the contract include a long list of data security provisions. The GDPR includes a similarly detailed list of provisions that EU employers must include in the contracts with vendors that process EU personal data on their behalf.

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